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What is mediation?Mediation is a way of helping people explore problems. Conducted in a safe, sensitive and confidential manner, solutions acceptable to everyone are able to be reached without the added anxiety and expense of legal intervention. How does it work?If you are having a problem with your neighbour, you can contact us direct, or a community or legal agency may refer your case to us. With your permission we will arrange for two trained mediators to visit your home to listen to your problems. If mediation is appropriate, a similar visit with your neighbours would be arranged. If you are both willing, a mediation session with both parties together will be arranged in a venue provided by the mediation service. During the session, both sides have a chance to talk without being interrupted. The mediators will ensure that any anger is safely contained. Usually by the end of the session an agreement is reached which both sides are willing to accept; otherwise a further session can be arranged. The agreement may be written down and signed by everyone but it is not legally binding. Further help is available if it is needed. Mediation is free, confidential and independent. Mediators do not take sides. You are in control. Mediation Works!
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Part of Dartington North Devon Trust, Charity no. 281310 |
